Prepayment & Deposits
Card guarantees, deposits, and full prepayment — end no-shows on the bookings that matter.
Decide exactly which bookings need a card. Take a no-show guarantee (a card hold, with no charge unless they don't show), a deposit, or full prepayment — only on the slots, party sizes, or experiences where the risk is real. It runs on your own Stripe account, so you keep 100% of every payment.
Why you'll love it
No-show guarantees
Place a card hold instead of a charge — only a no-show or late cancellation pays the fee. Secure your big parties and peak slots.
Deposits & full prepayment
Take a per-person or per-booking deposit, or charge in full for experiences and tasting menus — captured at the moment of booking.
Rules that fit your risk
Apply payment only where it matters — by weekday, time, party size, area, season, or specific experiences. The first matching rule wins.
Automatic cancellations & refunds
Cancel inside the deadline and the hold releases or the deposit refunds itself. Late cancellations are flagged for a one-click decision.
You keep 100%
Payments go straight to your own Stripe account with zero platform fee — you're the merchant of record and get paid directly.
Pay at the venue
Prefer not to take a card online? Keep the booking record and simply mark the payment collected on arrival.
A rule for every situation
Protect your busiest nights
Ask for a deposit on Friday and Saturday prime time, and leave weekday lunches completely friction-free.
Guard the big tables
Automatically hold a card for parties of eight or more, where a single no-show costs you the most.
Charge experiences up front
Take full payment for a tasting menu or event the moment it's booked, so the seats are paid before the night.
Switch it on for the season
Turn deposits on for December and the holiday rush, then off again in January — with date ranges, not manual work.
Different rules per room
Prepay the chef's table and the private room, keep the regular dining room free — a rule can target any area.
Charge by the hour
Price by the minute for tables and lanes you rent out — shuffleboard, a pool table, or a karaoke room — and bill for the time booked.
Take payment for almost anything
Any bookable can carry a payment rule — a deposit, a card guarantee, or full payment up front:
See it in action
Getting started takes just minutes. Here's how it works.
- Connect your own Stripe account with hosted onboarding and install the Prepayment app.
- Create payment rules — a card guarantee, a deposit, or full prepayment — and exactly when each applies.
- Guests pay or guarantee their card as they book, in the same widget.
- Cancellations release or refund automatically; no-shows are charged or waived in one click.
